RETURN /// EXCHANGE POLICY

Store credit or exchange only

Merchandise must be returned within 14 days

Merchandise must not be worn or altered

Merchandise must have all original tags attached

Merchandise must be accompanied by original sales receipt

Merchandise returned in any condition other than how it was received will not qualify for exchange

Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your exchange.

Final Sale items may not be returned. This includes: 

Discounted merchandise

Merchandise purchased on sale

Merchandise purchased using a promotion code

Please send the tagged/unworn item along with your NAME, EMAIL, PHONE NUMBER and ORDER NUMBER to the address below. If you do not include this information we may not be able to exchange your merchandise

Please ship your exchanges to:

TOR JEWELRY

Caroline Robinson

1440 Ben Sawyers Blvd Suite 1104

Mount Pleasant, SC 29464

SHIPPING

We ship with USPS

Most pieces are made to order and maybe take up to 1 week to complete before shipping

Please allow 3-5 business days for your merchandise to arrive once shipped

We do not ship on weekends or holidays

International orders are EXPRESS only to ensure delivery and arrive in a timely fashion